FAQS

 Q) Do you ship internationally?

A) Yes we ship internationally to see shipping timeframes please visit this link. 

 Q) Are your products safe?

A) Permanence Skin Care Products are vegan, cruelty free, and dermatologist tested. We guarantee our products do not contain any steroids, hydroquinone, or mercury.  

Q) What are the side effects of using Permanence Skincare Products ?

A) Permanence Skincare products have been approved and tested by dermatologists and is safe for all skin types and skin tones. Our products can cause skin lightening. Dark spots, melasma and hyper-pigmentation can not be treated without lightening of the skin. And our products contain natural ingredients that help lighten uneven skin tone.

Q)Is your product safe for breastfeeding moms or women who are pregnant?

A) Our product is safe and natural but we recommend asking your health care provider if pregnant or breastfeeding .

Q) When will I notice results?

A) Some clients may notice visible results as early as 1-3 weeks. But keep in mind your skin takes 28 days to renew, so we advise waiting 30 days to see results. Results may vary depending on your skin type and skin tone and can typically take up to 30-90 days or more for results.

Q) I don't think I'm seeing results with your glutathione yet, How come?

A) When using our S-Acetyl Glutathione supplements it's important to calculate your dosage with your body weight, if this is not done properly you may not see the results you are expecting. To achieve the skin lightening/brightening effects of glutathione, you must calculate the dose necessary for therapeutic levels. You should take 20-40mg per kg (~2.2 lbs) of body weight, per day in 2-3 divided doses. For example if you weigh 130 lbs you should take between ~1200mg and 2400mg a day. We recommend taking them 30 mins before or after a meal. Remember to spread the doses out. Your liver must be completely detoxed before seeing your initial skin lightening. You can try doing a detox before starting your glutathione journey to help maximize your results. glutathione will only start the side affect of lightening once your detoxed liver has had its fill of glutathione. The spill over of glutathione will give you the side affect of skin lightening. Lastly, Use our products on a consistent bases obtain optimal results. Following our Permanence Skincare regimen which includes the entire Permanence Illuminate Collection with the S-Acetyl Glutathione Supplements and Vitamin C supplements is a great way to achieve maximum results. Results may vary.

Q) Can your pills darken the skin?

A) It is not possible for our supplements to darken the skin, science has proved that S-acetyl glutahtione is a melanin reducer if taken in high doses. The only way your skin can darken when taking our supplements is if you are not taking the correct measures to avoid the sun or you are reintroducing free radicals into your body and glutathione is working to purge it out of your skin. Make sure to use sunscreen daily so that your skin doesn't darken. Do not use Hydroquinone, Steroid creams, of Mercury creams during your glutathione journey. If you have been using these products and you want to start your glutathione journey, we suggest that you stop using these products for 1 month before starting your glutathione journey so that most of the toxic ingredients have left your system. Also make sure to take the correct measures to not use harmful products or consume toxic foods/drugs while on your glutathione journey.

Q) Can I use Hydroquinone or Mercury based products while using Glutathione?

A) If you use hydroquinone, mercy or steroid based products while using our S-Acetyl glutathione supplements it will not work properly. glutathione is a detoxifier so as long as there is hydroquinone or Mercury in your system the glutathione will try to detox the organism as a toxin and this will hinder your results.

Q) Are results permanent? Should I continue using the product after I reach my desired skin tone/results?

A). After achieving your desired skin tone/results and getting rid of dark spots/hyper-pigmentation you may stop using Permanence Illuminate glutathione daily but it's important to use often to maintain results. Many of our clients take a maintenance dose which is one S-Acetyl Glutathione a day with one Vitamin C supplement. Also, results are permanent as long as you don't expose your skin to the sun. We recommend that you use sunscreen to maintain results. So that harsh UV's do not re darken and destroy your skin. Over exposure to the sun should be avoided by all skin types and skin tones. Also it's important to continue to use our Permanence Illuminate Skincare to help you maintain your results as well. With the skincare, you may also use the skincare to maintain results. once you reach your desired skin tone with our skincare maintain your results by limiting sun exposure and using our Fairtone sunblock. 

Q) How do I know what to buy?

A) Every product on our website works hand in hand with each other, this is why we made an option to buy the full Permanence Illuminate Collection. You can also buy our products in different bundles or individually. Also, on our website we have put descriptions for our products and these descriptions say exactly what the product does and where to use and how to use it. You may also visit this link that details how to use our Permanence Illuminate Collection for best results. Click here

Q) Do I have to take your Vitamin C with your Glutathione Supplements?

A) Our S-Acetyl glutathione supplement contains vitamin c within their capsules, but taking our Permanence Vitamin C  with our glutathione this will help enhance the effectiveness of our S-acetyl glutathione and give you greater results.

Q) How long will an order of Permanence Product last?

A) Permanence products last on average about 1-3 months.

Q) I don't want to lighten my skin but I want to get rid of acne and even out my hyper pigmentation will I get lighter if I use your products?

A) Our products remove melasma, hyper pigmentation, dark spots, eczema, stretch-marks, skin discoloration, dark circles, acne and much more. If you would like to use our products and not lighten the skin drastically, only use our products for a shorter amount of time. The only way your skin will lighten when using our Permanence skincare products  is if you use them over an extended period of time.

Q). How do I use Permanence Products?

A) Our entire product line works well together. We have designed all of your products to work hand in hand. Our S-Acetyl glutathione and vitamin c work from the inside as our serum, bar soap, lotion, work from the outside to give our clients exceptional results. Please visit this link to read how to use the Permanence Illuminate Regimen. Click Here

Q) How does Permanence S-Acetyl Glutathione lighten the skin?

A) Our Permanence S-Acetyl Glutathione products work from the inside to reduce melanin and the Permanence Exfoliating bar soap exfoliates the skin's surface. This process lifts hyper-pigmented skin and hence lightens the skin. Once the skin reveals a new layer, it becomes twice more effective in absorbing our Permanence lightening cream and body lotion , which is very effective in achieving lighter skin.

Q) Does Permanence Skincare work on all races ?

A) Yes, our products have been proven to work on all races, skin colors and genders.

Q) Can Permanence Skincare be used by men and women?

A) Permanence can be used by men and women. Please consult your physician before use if you have any special skin/medical conditions.

Q) Can I return the product for a refund?

A) All sales are final. Please check our return policy on our "Returns & Refunds " page.

Q) How do I order a product?

 A) You may place your order from our official website: www.permanenceskin.com We accept all major credit cards, debit cards and PayPal .

Q)Is it safe to order online? Will my credit card be charged without my approval?

A) We can never charge your credit card unless you place your order. Orders are processed by a credit card processing company and we do not get your personal information directly. One of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information. You will never be charged without your approval.

Q) Where can I purchase Permanence Skincare?

A) Currently, Permanence Skincare products are sold on our website www.permanenceskin.com. We currently do have a few resellers.

Q) Does Permanence cause Cancer and Infertility ?

A) Our products do not cause Cancer or Infertility. Our products are all natural and organic and are good for the body. Glutathione in the Master Anti oxidant and is said to help in the aid of curing Cancer. Many of our clients have used our glutathione for infertility and were able to conceive as well.

Q) Is there anything I should avoid doing while taking your supplements?

A) Avoid smoking and drinking alcoholic beverages. The presence of alcohol in your system can make our glutathione supplements not fully absorb in your body. Alcohol and smoking depletes glutathione.

Q) I didn't receive an order confirmation after placing my order how come?

A) After you place your order on our website an order confirmation is automatically sent to your email address that you provided at checkout, be sure that you provided the correct email address, to insure that you receive your order confirmation and any other updates on your order. If you provided the correct email address and do not see your order confirmation in your email, please check your spam/junk mail folder. You can also check your order status on our "Track Order Status" page.

Q) How long does it take to receive my order?

A) We process most orders within 1-3 business days if you have "Pre-ordered" items added to your order your order can take up to 7 business days to process. When your order is processed, we will send a tracking number to your email. Orders within the United States generally take 2-5 business days to arrive. Orders outside the USA take 4-15 business days to arrive.  Please be advised we do not track your orders for you. Everyone receives a tracking number. Visit our "Shipping" page to read more about our shipping process. And track your order status on our "Track Order Status" page. 

Q) Can I change or cancel my order?

A) Once an order has been placed it goes straight into processing, Unfortunately, once you have placed your order it cannot be changed or cancelled. This is because our team picks and packs your order right away, and wraps all the orders together on pallets which are sealed for shipment regardless of when they actually ship.